Español
Português
Việt Nam
日本語
русский 
عربي 
Deutsch
한국어
Türkçe
Français
Italiano
On August 26, 2022, under the guidance of the China Association for Standardization, organized by the Zhongjiayuan (Beijing) Testing and Certification Co., Ltd., and supported by the Healthy Home Grid Conference, the "Household Cleaning Robot to Realize Automatic Water and Water Installation and Service Specifications" will be released. The online mode was held in Beijing.
Zhao Linbin, director of the Youth League Division of the China Association for Standardization, delivered a speech at the event. Director Zhao pointed out at the meeting that as people pay attention to the health and safety of the home living environment, the sewage after cleaning the floor can easily lead to the growth of bacteria, and the problem of requiring users to frequently clean the sewage tank has attracted more and more attention from consumers. At present, cleaning robots on the market promote functions such as "automatic water loading and unloading" and "mopping self-cleaning", but there is currently a lack of a unified evaluation system in the industry. The Standardization Association is also very concerned about this field. After nearly a year of preparation, the group standard T/CAS615-2022 "Installation Specifications for Automatic Water and Water Installation of Household Cleaning Robot Base Stations" was released on June 30 and August 19, 2022 respectively. And T/CAS639-2022 "Household Cleaning Robot Installation and Management Service Specifications". For the first time, these two groups standardize the relevant requirements and methods for the installation and service of household cleaning robots from the perspective of standardization, breaking the status quo that the installation service of "automatic water supply and water supply" products in the household cleaning robot industry has no standards to follow, and can effectively standardize the installation technology. It is of great significance to accelerate the popularization of this category and reach thousands of households.
Zhang Xiao, deputy director of China Household Appliances Testing Institute, delivered a speech at the event. Director Zhang mentioned that, as a representative of lazy home appliances and healthy home appliances, cleaning robots, health, hygiene, safety, intelligence and other factors during use have become the key to users' choice of products. The two standards of T/CAS615-2022 and T/CAS639-2022 jointly formulated by Zhongjiayuan (Beijing) Testing and Certification Co., Ltd. and Yunjing Intelligent Technology (Dongguan) Co., Ltd. are the first automatic up and down in China's household cleaning robot industry. The water installation specification and the first on-site service standard provide evidence-based on-site installation services in the industry, which will further standardize enterprise services and provide theoretical guidance.
Professor Qu Weixin, a professor-level senior engineer at the Xiangcheng Robotics and Intelligent Equipment Research Institute of Soochow University, introduced the development status and future direction of household cleaning robots. Household cleaning robots have four core technologies, namely battery life (service life), mute technology, suction (electric fan) technology and positioning and navigation path planning (SLAM technology). Starting from the random 1.0 era, the sweeping robot has gone through the 2.0 (2D mapping gyroscope navigation), 2.1 (2D mapping gyroscope navigation + optical odometer), 2.5 (laser navigation) era, and has developed into the current visual navigation + The 3.0-4.0 era of AI artificial intelligence. The technological innovation and future layout of household cleaning robots, as well as consumers' growing preference for smart products to replace tedious housework, will further enhance consumers' recognition of cleaning robot products, thereby promoting the increase in product penetration, which is expected to reach 12%-16 %.
He Jiqiong, senior research manager of Beijing Zhongyikang Times Market Research Co., Ltd., analyzed the trend of China's sweeping robot market in 2022 from the perspective of the home appliance industry. The strong demand for high-end products has driven the rapid increase in the sales volume of sweeping robots, and the market has shown a trend of decreasing price increments. Manager He introduced that the market size of sweeping robots in the first half of 22 years reached 5.7 billion yuan, a year-on-year increase of 16.2%, and online sales accounted for 93%. Most of the new products in the main sales of sweeping robots can automatically replenish water, automatically dry, or choose automatic functions such as automatic up and down water, and automatic addition of cleaning fluid, further freeing hands. Consumers' focus on brands has shifted from "products" to "services", and brands are also changing from "technology-led" to "user-centric". Manager He predicts that the retail sales of China's sweeping robot market will reach 13.3 billion yuan in 2022, a year-on-year increase of 20.1%.
Yue Jingsong, deputy chief engineer of China Household Appliances Inspection Institute, interpreted the standard T/CAS615-2022 "Installation Specifications for Automatic Water and Water Installation of Household Cleaning Robot Base Stations". This standard is used to connect the cleaning robot base station used in households or similar occasions for the installation and use of water supply and drainage devices that realize automatic water supply and sewage functions. It proposes installation requirements and installation methods, and quantitatively evaluates the standardization and rationality of the installation of automatic water supply and drainage devices. , security, and solve the installation troubles of consumers. Mr. Yue analyzed the installation steps and methods from a professional point of view, and emphasized that the installation should be carried out according to the standard requirements, and the inspection and acceptance operations should be strictly carried out after installation to ensure automatic water supply and water supply.
Wang Xuan, chief engineer of the Health Home Appliances Testing Center of China Family Academy (Beijing) Testing and Certification Co., Ltd., interpreted the T/CAS639-2022 "Household Cleaning Robot Installation and Management Service Specifications" standard. The standard proposes a complete set of installation and management service standards, fills the gaps in the industry, regulates enterprise services and provides theoretical guidance. Wang Gong first introduced the standard formulation process; secondly, he introduced that the standard framework is divided into 6 parts: scope, normative reference documents, basic requirements, service procedures, and the establishment of a user return visit and complaint mechanism; finally, he focused on the basic requirements for services in the standard Analysis, in addition to meeting the general requirements of the national standard, also put forward strict requirements for service personnel, tools, timeliness and quality management, training and assessment. At the same time, Wang Gong also mentioned that there is a special quality management system for the service process to supervise the whole process, which can guarantee and standardize the service quality and improve the service level and efficiency.
As a leading enterprise in the intelligent cleaning electrical appliance industry, Yunjing Intelligent is the first enterprise in the industry to implement automatic water supply and water supply and build its own door-to-door service system, and participate in T/CAS615-2022 and T/CAS639-2022 households as the first group leader. It is also the only company that participates in the formulation of the two major standards. According to Jerry.Chen, the head of Yunjing Intelligent Technology User Service Center, when Yunjing developed the automatic water and water function, it has been studying the standardized service process synchronously. Automatic water supply and water supply involves the partial transformation of waterways and even circuits, which to a large extent tests the comprehensive service capability of an enterprise. As a result, Yunjing began to build its own service system and service team in 2021. At present, it has established a relatively mature and complete on-site service management system, covering nearly 300 cities across the country and providing on-site services to more than 60,000 families. Finally, Jerry.Chen concluded that since 2022, the automatic water supply function has become a standard product, and on-site service has also become one of the problems that the industry needs to solve at present. Yunjing hopes to share its service experience and help the overall service level of the industry. improvement.