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Recently, Guanyan Report.com released the "In-depth Research on the Current Situation of China's Intelligent Robot Industry and Forecast Report on Development Prospects (2023-2029)", which conducted an in-depth analysis and forecast of domestic intelligent robots, including food delivery robots.
The food delivery robot is an important driving force in the catering industry. Its main function is to complete the work in the restaurant as a robot waiter. Through the integration of key technologies such as autonomous movement, environmental perception, chassis, voice recognition, smart chips, and multi-machine scheduling, it can move freely. , collaborative operation, and comprehensive perception of new development capabilities. The development and application of catering robots can be divided into four stages. At present, it has entered the fourth stage—the outbreak stage: leading catering brands such as Haidilao, Quanjude, and Grandma’s have begun to use food delivery robots on a large scale, and the industrial chain ecology is gradually improving. The epidemic has accelerated the penetration rate of catering robots. The industry has ushered in a stage of rapid development.
According to the report, the food delivery robot industry is weakly affected by the economic cycle and has the characteristics of "low risk and high return". For the catering industry and enterprises, robots have three aspects of value based on their own characteristics. One is that robots rely on their own names and eye-catching appearance, which can bring huge traffic; the other is that they can bring customers a high-quality service experience by virtue of practical functions such as food delivery and closing, as well as human-computer interaction; the third is Can improve efficiency and reduce costs.
The report pointed out that in the past three years, due to the impact of the epidemic, "contactless service" has stood out among various service methods, and the demand for food delivery robots in society has increased. Food delivery robots can also enable various catering companies to "reduce costs and increase efficiency". The purpose is to find the second growth curve, and it is estimated that the sales of food delivery robots will reach 60,000 to 70,000 units in 2023. Taking the single-store operating data released by Reeman Intelligent Company, a head enterprise of catering robots, as a reference: during the New Year’s Day holiday, the average single-store delivery is 150 times/day, and more than 300 trays are delivered, and the highest delivery volume in a single day reaches 480 trays, which is nearly 400 tables. Customers can enjoy contactless delivery with more peace of mind. Judging from the application effect, the food delivery robot has significantly improved the operating efficiency of the restaurant, and by reducing the workload of the waiters, it will help the restaurant improve the service experience and meet the needs of young people in the new era.
Contemporary young people are very willing to accept new things, especially for various high-tech products. How to connect these preferences with the catering industry and use robots with real commercial value and labor capacity is the key for catering companies to continue to develop and expand their market share. important path.