The commercial service robot market has entered a period of rapid growth, and challenges remain

With the hot market, more and more related manufacturers are also actively entering the service robot market. Leading companies in the fields of traditional educational robots, industrial robots, AGVs, and home service robots, such as UBTECH, Ecovacs, No. 9 Company, and Xinsong, have all seen the opportunity of commercial service robots and have successively launched their own commercial service robots. products, and began to enter the commercial service robot market.

Commercial service robots refer to robots used in public environmental areas of enterprises, governments, non-profit organizations and other organizations, with autonomous movement and human-computer interaction capabilities, and providing services such as distribution, guidance, inspection, and cleaning. According to different application scenarios, motion structures, application environments and service industries, service robots can be divided into different categories. At present, most applications are mainly concentrated in three directions: indoor terminal distribution, explanation and guidance, and indoor commercial cleaning.

At present, a group of startup companies, related robot companies and some Internet giants are participating in the commercial service robot market. Some startups focus on specific scenarios and industries, such as catering, hotels, cleaning, etc., and have achieved certain advantages, and some of their own Internet giants focus on exploring the direction of outdoor distribution of unmanned vehicles. Due to the common core technologies, most service robot manufacturers are also expanding their layouts in application scenarios such as distribution, cleaning, and explanation and guidance, as well as in industries such as catering, hotels, supermarkets, and buildings. Some manufacturers also deploy indoor mobile robots and outdoor unmanned vehicles at the same time.