OpenAI COO: Artificial Intelligence Has Been Exaggerated And Cannot Bring About Substantial Business Changes Overnight

According to news on December 5, artificial intelligence research company OpenAI may be working hard to gain traction with enterprise users, but company executives warned not to expect the technology to quickly change their businesses.

Brad Lightcap, chief operating officer of OpenAI, said in a recent interview that artificial intelligence has been exaggerated and "it cannot bring substantial business changes to enterprises overnight."

Kate Karp said that many companies have contacted OpenAI, hoping to use generative artificial intelligence to solve many problems, such as drastically cutting costs and restoring growth in difficult situations.

He explained that although artificial intelligence can still make more improvements, "you will never be able to do one thing with artificial intelligence to completely solve these problems," and this technology is still in its infancy. He added that artificial intelligence is still in an experimental stage and has not yet become part of key tools and applications.

OpenAI has launched an enterprise version of its popular chatbot ChatGPT, promising better defenses for companies looking to protect proprietary and sensitive data and more fine-tuning options for the model. Lightcap said the company is still working to coordinate and deploy ChatGPT Enterprise Edition to many enterprises.

Consumers and businesses alike have seen the potential of generative artificial intelligence, especially after technology evangelists praised the technology for making jobs easier. Concerns about accidental data leaks have led developers such as OpenAI, Microsoft and Amazon to launch generative AI models for enterprises.

At companies that embraced AI early, many employees complained that the first iterations of AI models didn't make their jobs easier. For example, internal employees at Morgan Stanley said that the chatbot developed by the bank in cooperation with OpenAI has not been used by the target audience of wealth management companies because people prefer to call real people for information.

In journalism, publishers have tried using AI to generate news stories or guides to produce more content for less money, but some have given up after minor issues involving insensitive, inane or inaccurate articles. their plans. In addition, some publishers have also faced backlash for using artificial intelligence to impersonate journalists to write content.

After an eventful past few weeks, Lightcap dodged questions about OpenAI's day-to-day operations.