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IDC, a market research agency, predicts that by 2022, the world commercial robot market will increase at an annual growth rate of 20% and will exceed $53 billion.
In this research, commercial service robots are defined as "robots outside the traditional manufacturing industry", including robots in the retail, hospitality, logistics, circulation, and healthcare sectors. According to the “Global Classification of Robotics and UAV Consumption Guidelines for the First Half of the Year” published by IDC in November 2018, it is analyzed that the market drivers for growth are improved safety, collaborative robots, increased utilization, and cost considerations. In addition, this growth is due to the mature robot market where users have achieved considerable business value through technology. In particular, technologies that promote buyer investment are gradually being transferred to more and more markets. Suppliers in this field are developing innovative technologies to make it easier to deploy and use commercial service robots. This market will increase at a growth rate of 20% in the next 5 years. Robots have achieved important business process improvements in various industries. This is because robots can perform a wide range of tasks, collaboration with humans, and so on.
Three trends, including the maturity of robotics, the interaction between robotics and technology such as artificial intelligence, the Internet of Things, and cloud computing, and the continuous shortage of manpower in specific vertical markets, are driving growth. At the same time, although the lack of labor is a factor that promotes the development of robots, the fear of "human labor substitution" for robots has also been inhibiting development.
IDC stated that “robots are often rejected for reducing employment opportunities.” “Because the deployment of commercial robots makes people aware of improved working conditions and new job opportunities, this psychology is changing, but this worry is still suppressed. The main reason for the adoption of robots.”