The catering industry uses food delivery robots to completely bid farewell to human cost constraints

Recently, the China Cuisine Association released the "Analysis Report on China's Top 100 Catering Enterprises and Top 500 Catering Stores in 2019" ("Report"). One of the fastest growing expenses, especially since the epidemic, more and more catering professionals are thinking about optimizing the labor cost structure of restaurants. Facing the bottleneck in the development of the industry, new technologies such as food delivery robots that help the catering industry to be intelligent are increasingly appearing in catering service scenarios.

Novel Coronavirus Pneumonia Affects the Catering Industry from Seeking Development to Survival

The sudden outbreak of novel coronavirus pneumonia has brought the catering industry, which has been growing steadily, to a cliff-like situation. The "Report" shows that in 2019, the operating income of the top 100 catering companies was 327.38 billion yuan, a year-on-year increase of 9.6%. From the layout strategies of Haidilao's efforts to sink the market and Xibei's continuous efforts in the fast food market, it can be seen that the chain scale of enterprises continues to grow. Increase, multi-brand development, upgrade iteration signal is strong. However, since the beginning of this year, the catering industry has been severely affected by the novel coronavirus pneumonia epidemic. The "Report" shows that from January to April 2020, the national catering revenue was 833.3 billion yuan, a year-on-year decrease of 41.2%. A drop of 38.6%. The development theme of the catering industry has changed from "seeking development" to "seeking survival and seeking development".

Manpower costs continue to be constrained, and labor methods need to be reformed urgently

The rising cost of catering companies has made it difficult for catering companies to make a breakthrough in their overall profitability. During the epidemic this year, the cost structure of catering companies that focused on labor and rent also directly exposed the weak anti-risk capabilities of the existing model of the domestic catering industry. Among them, labor costs have become the heaviest burden in the development of the domestic catering industry. According to statistics from the China Cuisine Association, among the various operating costs of catering companies, labor costs are growing the fastest, and reducing costs and increasing efficiency has become a common problem faced by enterprises. The "Report" shows that the average sales profit rate of the top 100 catering companies is 6.3%, and the average sales profit rate of the top 500 catering stores is 11.5%. The operating pressure of catering enterprises continues to increase, and the cost continues to rise.

"Intelligence" optimizes labor costs, food delivery robots have become a rigid demand

In addition, as the domestic epidemic situation is gradually brought under control, and consumption seasons have started successively in various parts of the country, the catering industry has also officially restarted. Optimizing the cost structure of restaurants and reshaping the catering industry chain has become a problem that more and more catering people think about after the epidemic. Now, the acceptance of smart catering by enterprises is gradually increasing. human effect etc. Feng Enyuan, vice president of the China Cuisine Association, said that as the demand for employment in the catering industry has gradually changed, new technologies such as food delivery robots have been used more and more. For example, the "contactless restaurant" jointly launched by Meituan and the China Food Association has been implemented nationwide. The food delivery robot of the catering robot brand Qinglong Intelligent is responsible for the take-out and dine-in delivery links, reducing face-to-face contact and ensuring that customers and riders are delivered. The safety of meals. At present, 5,000+ restaurants across the country have enabled food delivery robots to create a safer "contactless delivery" solution.

Qinglong Intelligent said that in the future, the company will further explore the needs of the catering industry. With the return of the original intention of catering consumption and the balance of food safety and health as the first rigid demand, the intelligent use of food delivery robots reduces labor costs, reduces risks, leads the innovation and development of the industry, and accelerates the accelerated transformation of the industry. Intelligent black technologies such as lead robots, food delivery robots, and closing robots will increasingly appear in the catering scene.