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During the Mid-Autumn Festival holiday that just passed, the consumer desire suppressed by the epidemic ushered in a wave of recovery. According to Qinglang Intelligence, a leading catering robot company, the single store operation data of food delivery robots during the Mid-Autumn Festival holiday was released: from September 10th to 12th, the average single store delivered 150 times/day, transporting more than 300 pallets, the highest delivery rate in a single day. The quantity reaches 480 plates, providing more secure and contactless delivery to nearly 400 tables of customers.
According to the latest catering data released by many places across the country, catering consumption in many places heats up rapidly during the Mid-Autumn Festival. According to statistics from the Jiangsu Provincial Catering Industry Association, Jiangsu Province’s catering service revenue during the Mid-Autumn Festival holiday was 3.37 billion yuan, a year-on-year increase of 11.2%, and has returned to the same period before the epidemic. Among them, Xiamen has the largest increase. According to the Xiamen Evening News, the turnover of 22 food companies specializing in Fujian cuisine and seafood has increased by more than 6 times year-on-year. With the improvement of domestic epidemic prevention and control trends and the rebound in consumer power during the holidays, the catering industry is facing " It must not only meet the needs of restaurant safety prevention and control, but also meet the dual stringent challenges of reducing costs and improving efficiency.
Since the epidemic became normal, robot delivery services have become a necessity in the industry. Whether in special scenarios such as isolation points and hospitals, or in ordinary restaurant dining scenarios, robot catering has become a powerful means to avoid infection and appease consumers, especially changing the public's traditional perception of food delivery robots. After the robot takes office, the waiter no longer needs to be busy passing food back and forth between the kitchen and the lobby. He only needs to park the robot at the dining outlet, and the kitchen staff will directly place the food on the robot tray, click on the table number on the screen, and the robot will start. Delivery is carried out, while the waiters are waiting in the lobby to provide customers with ordering, serving, inquiry and other services at any time, thereby isolating the possibility of droplet and other contamination caused by the flow of people during the delivery process, and also freeing up the legs of the waiters.
In fact, it’s not just restaurants. Due to the need for contactless delivery, Qinglang robots can also be seen in hotels, supermarkets, and hospitals: after receiving the delivery task, these robots find the guest’s room by themselves and call the guest to notify them to pick up the items. , you can return autonomously after completing the task in an orderly manner.
Benefiting from contactless delivery, the catering industry has begun to gradually recover, and various robot restaurants have become the first choice for food shopping on Dianping.com.