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"New retail" has been a hot word in recent years, and under the influence of the epidemic, unmanned new retail is even more popular. With the diversification of consumption and the update and iteration of information technology, unmanned new retail has also increased from selling a single product to selling a variety of products, the integrated system is becoming more and more complex, and the sorting task is more arduous. In this context, collaborative robots can become the best choice for replacing manual operation of new retail stores with the characteristics of safe collaboration and convenient deployment.
At Wuhan Railway Station, pedestrians were attracted by an unmanned duty-free shop. NODE+5% unmanned duty-free shop, customers can place orders online through the official program of the duty-free shop, place orders through the system, pick up goods by three-dimensional shuttles, and pick up and deliver to customers with Duoke®️ collaborative robots. The entire purchase process takes only ten seconds, and it is intelligent and autonomous, attracting many tourists to stop and try.
Project difficulties
This project is the first robot unmanned duty-free shop in China jointly built by Wuhan Nuodejia Technology and Sinosong. But in the process of project implementation, encountered many problems. First of all, unlike industrial scenarios, the new retail industry faces a large number of customers. Considering the different operating habits of customers, robots need to have a very high security system to ensure the safety of customers. In addition, due to the large variety of goods in duty-free shops, the packaging sizes are different, and the location of incoming goods is uncertain, so it is difficult for robots to grasp by positioning programming.
solution
After many investigations, the customer selected the Duoke®️ collaborative robot. First of all, the active safety and passive safety systems of the Duoke®️ collaborative robot can meet the safety problems of robots in duty-free shops to the greatest extent. In the aspect of picking up incoming goods, the solution of "robot + vision" is adopted, which can realize intelligent and precise picking up of goods without order and rules. At the same time, thanks to the secondary development capability supported by the Duoke®️ collaborative robot system, NODE+5% duty-free shop has high efficiency and speed from placing an order to receiving the goods, and the customer experience is very satisfactory.
At present, NODE+5% duty-free member stores can be experienced at Wuhan Railway Station, Wuhan Wanda, CapitaLand 1818, etc. Under the empowerment of robots, NODE+5% duty-free member stores can operate 24 hours a day, allowing consumers to get their favorite global high-end beauty products in just ten seconds, and once became a local Internet celebrity shop.