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IDC: The Total Size Of The Commercial Service Robot Market in China Last Year Was US$169 Million

Jun 06, 2024

Beijing News Shell Finance (Reporter Chen Weicheng) On July 17, IDC released the "China Market Share of Commercial Service Robots, 2022" report, showing that the overall scale of the Chinese market for commercial service robots in 2022 is 169 million US dollars, a slight decrease of 2.5% year-on-year.

The report pointed out that the Chinese market for commercial service robots is obviously polarized. Qinglang Intelligent and Gaoxian Automation have obvious leading advantages in catering delivery and commercial cleaning respectively. The two companies together account for about 50% of the overall market share of commercial service robots. Specifically, the market share of Qinglang Intelligent and Gaoxian Automation is about 25%, and catering delivery and commercial cleaning have become the largest application scenarios of commercial service robots.

The industry concentration of local application scenarios has further increased, especially the catering service robot market CR2 (market concentration rate, the sum of the first and second market shares) has further increased to 83.6%, of which Qinglang Intelligent's market share has exceeded 60%, increasing from 48.6% in 2021 to 60.4% in 2022.

Li Junlan, research manager of IDC China Emerging Technology Research Department, said, "After the adjustment in 2022, most robot suppliers have adjusted their organizational structure and business direction to the best state to meet the new development stage of the market. In 2023, the economic situation will rise, and the demand of downstream customers will recover. The application of service robots in the sinking market and new industries and new scenarios will also be further expanded. China's commercial service robot market is recovering vigorously."

The earliest breakthrough of commercial service robots came from the upgrading of human efficiency. Catering, hotel and other industries are labor-intensive. If repetitive, boring or highly standardized work is handed over to robots, it will help operators save a lot of costs, and employees will be able to focus on higher-quality services; the higher the degree of standardization in the scene, the stronger the robot's "upgrade" to humans, and the more it can reduce the burden on human employees through standardized operations; when "robots save costs and improve employee efficiency" truly becomes an industry consensus, commercial service robots will officially enter a period of rapid development.

Beijing News Shell Finance (Reporter Chen Weicheng) On July 17, IDC released the "China Market Share of Commercial Service Robots, 2022" report, showing that the overall scale of the Chinese market for commercial service robots in 2022 is 169 million US dollars, a slight decrease of 2.5% year-on-year.

The report pointed out that the Chinese market for commercial service robots is obviously polarized. Qinglang Intelligent and Gaoxian Automation have obvious leading advantages in catering delivery and commercial cleaning respectively. The two companies together account for about 50% of the overall market share of commercial service robots. Specifically, the market share of Qinglang Intelligent and Gaoxian Automation is about 25%, and catering delivery and commercial cleaning have become the largest application scenarios of commercial service robots.

The industry concentration of local application scenarios has further increased, especially the catering service robot market CR2 (market concentration rate, the sum of the first and second market shares) has further increased to 83.6%, of which Qinglang Intelligent's market share has exceeded 60%, increasing from 48.6% in 2021 to 60.4% in 2022.

Li Junlan, research manager of IDC China Emerging Technology Research Department, said, "After the adjustment in 2022, most robot suppliers have adjusted their organizational structure and business direction to the best state to meet the new development stage of the market. In 2023, the economic situation will rise, and the demand of downstream customers will recover. The application of service robots in the sinking market and new industries and new scenarios will also be further expanded. China's commercial service robot market is recovering vigorously."

The earliest breakthrough of commercial service robots came from the upgrading of human efficiency. Catering, hotel and other industries are labor-intensive. If repetitive, boring or highly standardized work is handed over to robots, it will help operators save a lot of costs, and employees will be able to focus on higher-quality services; the higher the degree of standardization in the scene, the stronger the robot's "upgrade" to humans, and the more it can reduce the burden on human employees through standardized operations; when "robots save costs and improve employee efficiency" truly becomes an industry consensus, commercial service robots will officially enter a period of rapid development.

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